Insights Overview (Admin Reporting)

All users in Enablix have a My Stuff dashboard. This is where a user would navigate to track their own analytics (what they shared & who's visiting). Administrators can view all analytics. This includes user activity, visitor & account level activity, and content engagement (what content is most/least engaged with).

These types of reports are accessible in the Insights tab. A user must be an Administrator to view this tab.

In this article, we'll discuss the following areas in the Insights tab:

By default, only users with the system role Administrator can access the Insights tab. Enablix can create or modify system roles to allow additional users to access the Insights tab.

Activity

All Activity - all activity regardless of user or external recipient (link copied, accessed, downloaded)
Activity Trend - performance report for what users are doing
Activity Summary - overview of what users are doing (logins, searches, link activity)
User Activity - what individual users are doing (Abby logged in 7x, Emmi copied link 15x, etc.)
- To best measure adoption, look at these four activity metrics: number of logins, content access, link copied, link activity
Search Activity - what your users are searching for (and if there are any results)
- This report will help indicate if your portal's Categories & Labels are working (you want to set up your portal in a way that helps enable your team to find what they're looking for)

Coverage

Content Types - Content Types by number of assets and date last added or updated
Categories - overview of the number of assets by Content Types and Categories & Labels
Accounts - assets that are account specific (if applicable)
- For example, if you have a case study that is for Bank of America, you can associate the case study to the account and users can search for content by account
Used In - assets that are most added to Microsites, Content Kits, and Learning Paths (if applicable)

Engagement

All Engagement - overview of all engagement by asset (grouping internal and external together)
Internal Engagement - engagement by asset for internal users
External Engagement - engagement by asset for external recipients
Content Activity - engagement by asset for most recently engaged with (will show you all visitors for the asset)
Visitor Activity - engagement by individual external recipient
Account Activity - engagement by account level
Recently Used Link - recently shared assets by most recent

Learnings (applicable to Enablix's Learning Management System)

Learning Dashboard - overview of LMS, from average time spent on learning paths to recent submissions
Learner Insights - reporting on participants, from number of enrollments to the total time spent