System Roles
System roles determine which permissions users have in Enablix.
Sales Enablement
System roles are listed in order of access — each role includes everything the roles below it can do.
| System Role | Best For | Browse Content | Add Content | Content Manager | Reporting | Company Settings |
|---|---|---|---|---|---|---|
| Administrator | Platform owner & IT | Yes | Yes - all save options | Yes - all options | Yes - including Insights (admin reporting) | Yes |
| Approved Contributor | Content management | Yes | Yes - all save options | Yes - all options | Yes - including Insights (admin reporting) | No |
| Insights User | Leadership (can access Insights) | Yes | Yes - limited save options | Yes - limited options | Yes - including Insights (admin reporting) | No |
| Consumer | Customer-facing roles (can share content and track engagement) | Yes | Yes - limited save options | Yes - limited options | Yes | No |
| Read-Only | Read-only access (cannot share content or track engagement) | Yes | No | No | No | No |
CX
Unlike Sales Enablement, CX has onesystem role: CX Administrator. Every organization's CX use case is different, so non-admin permissions are customized by Enablix based on your specific needs.
| Role | Best For | Sales Enablement or Core Permissions | CX-Specific Permissions |
|---|---|---|---|
| CX Administrator | Platform owner & IT | Same permissions as Administrator |
All permissions - CX Accounts, CX Content Manager, CX Insights, CX Portals |