System Roles
System roles determine what permissions users have within Enablix.
Sales Enablement
Assign one system role per user:
| System Role | Best For | Search & View | Add Content | Content Manager | Tracking Engagement | Company Settings |
|---|---|---|---|---|---|---|
| Administrator | Platform & system management | Yes | All options | All options | Yes (including Insights) | Yes |
| Approved Contributor | Content management | Yes | All options | Limited options* | Yes (including Insights) | No |
| Insights User | Insights access (admin reporting) | Yes | Request Approval or Save as My Content | Limited options* | Yes (including Insights) | No |
| Consumer | Sales/customer-facing roles who need to share and track content engagement | Yes | Request Approval or Save as My Content | Limited options* | Yes | No |
| Read-Only | Read-only access - cannot share or track content engagement | Yes | No | No | No | No |
*Limited options include: My Requests, Verification, and Feedback. Admins and Approved Contributors can also access Assets, Imports, and Quality issues. Only Admins can access Requests and Access Requests.
CX
Every organization has different needs depending on their CX use case. For non-admin users, Enablix can add additional system roles and customize permissions based on your specific requirements.
| Role | Best For | Sales Enablement Permissions | CX-Specific Permissions |
|---|---|---|---|
| CX Administrator | Platform & system management | All Administrator permissions |
• Access CX Customers • Access CX Content Manager • Access CX Insights • Access CX Portals • Share content to CX Portal |