CX Content

For CX Users, CX Portals:

Control their homepage experience — header, navigation bar, and right-hand side panels
Does not control which content is available to them

What controls which content is available to them is the content's CX Portal Settings.

CX Portal Settings

To make content available to CX Users:

In CX Portal Settings, you control which CX Users the content is available to and more:

Shared on CX Portal Toggle to make the content available to CX Users in their CX Portal
Summary Overview of the content's current CX Portal Settings
Display Title The content's title is visible to CX Users by default; update it here if needed
Access Restrict access to specific CX Accounts, individual Users, or CX Account and User Segments instead of all CX Users
Recommendations Pins the content to the top of a CX User's portal until a set expiration date, separate from adding it to a CX Portal Section
Placements Add the content to a CX Portal Section
Other Set an expiration date for when it's shared, and optionally allow downloads (for file-type content)

You can define CX Portal Settings for individual content items or manage them in bulk in CX Content Manager — ideal for content audits as well.

Shared on CX Portal
- View and manage all content shared to CX Users
- Use the filters or export the content list from the right-hand panel
- Select the checkbox on the left to update up to 50 content items at a time
  - Bulk update options include: unshare from CX Users, add/remove CX Access (controls which CX Users can access the content), and add CX placement
Recommended Content
- View and manage all recommended content
All Content
- View all content in Enablix, regardless of whether it's shared to CX Users
- Use the filters or export the content list from the right-hand panel
- Select the checkbox on the left to update up to 50 content items at a time
  - Bulk update options include: share to and unshare from CX Users