Learnings

Train and certify internal teams and CX Users — all within Enablix.

• Overview
• Navigating Learnings
• Learning Paths
• Assessments
• Enrollment
• Certifications
• Email Notifications
• Insights

Overview

Learnings is Enablix's training module — available as an add-on to Sales Enablement, CX, or both. It gives Admins a way to build and manage training programs while giving Learners a centralized place to complete and track their progress.

Learners can be internal Enablix users or CX Users.

Navigating Learnings

Learnings is accessible from the left-hand navigation in Enablix. Access varies by role.

Admins have access to all tabs as shown above:

• Courses — Organize related Learning Paths into groups (optional)
• Paths — Add, edit, or delete Learning Paths
• Submissions — Review and grade Learner submissions
• Assessment Templates — Create reusable assessment templates to use across Learning Paths
• My Learning Paths — View and access your own enrolled Learning Paths
• My Submissions — View your own submissions
• Insights — Admin reporting dashboard

Learners have access to:

• My Learning Paths — View and access enrolled Learning Paths
• My Submissions — View submitted assessments and their status

Learning Managers (optional) have access to the same tabs as Admins but only see Learners assigned to them. This role is useful when someone other than an Admin is responsible for managing participant status and grading submissions.

Learning Paths

Learning Paths are Enablix's version of a course. Each Learning Path is made up of learning items — content from your Enablix library (files, URLs, and more) and assessments.

Learning Paths can be built in two formats:

• Enablix Format — Mix of Enablix content and Assessments, completed at the Learner's own pace
• SCORM Format — or organizations using SCORM-compliant content

When adding a Learning Path, you'll select whether it is Internal (for Enablix users) or External (for CX Users).

Time is tracked at three levels:

• The Learning Path as a whole
• Individual modules within a Learning Path
• Each learning item

Note: Courses are optional — they are not required to create or manage Learning Paths. To manage Courses, navigate to the Courses tab.

Assessments

Assessments can be added directly to a Learning Path or selected from a saved Assessment Template.

Assessment task types include:

• Multiple choice
• Free text
• File upload
• Video recording — Record directly in Enablix via the native Loom integration (no setup required — just click record)

All assessments are pass/fail. For tasks that require Admin review (such as video recordings or file uploads), Admins can:

• Approve — Mark the submission as passed
• Reject — Mark as failed; the Learner is done
• Reject & Retake — Allow the Learner to resubmit

Admins can include comments with any decision.

Enrollment

Learners are enrolled from the Learning Path itself. Enrollment can be done in three ways:

• Self-enrollment — Learners enroll themselves
• Manual enrollment — Admins enroll Learners directly
• Auto-enrollment — Learners are enrolled automatically based on their profile

Auto-enrollment criteria:

• Internal Enablix users — Based on system or business role (e.g. all users with the Sales role)
• CX Users — Based on CX Account or segment (e.g. all users in CX Account Forrita)

From the Learning Path, Admins can also manage a Learner's enrollment status at any time — including changing a due date, unenrolling a Learner, or marking them as complete.

Certifications

Upon completing a Learning Path, Learners can receive a certificate. Certificates are branded to your organization — provide your Enablix team with your certificate design and they'll handle the setup.

Email Notifications

Learners receive email notifications when they are:

• Enrolled in a Learning Path
• Approaching a due date
• Overdue on a Learning Path

Admins receive:

• A weekly stats summary email
• An email notification when a new submission is ready to grade

Insights

Admins can track training activity from the Insights tab. Learners can view the status of their own Learning Paths — not started, in progress, or completed — from My Learning Paths.

Have a question? Reach out to us at help@enablix.com — our support team is here to help.