Using Content Manager
Use Content Manager to manage content in bulk and handle workflows, like approval requests and content verification. To add, edit, or delete individual content, see Adding and Managing Content.
Here’s what each tab does and who can access it:
| Tab | What it’s for | Available to |
|---|---|---|
| Assets | View, export, and bulk update all content | Admins only |
| Imports | View imported content | Admins only |
| Requests | Approve or reject users’ content requests | Admins only |
| My Requests | Track, edit, or withdraw your pending requests | All users |
| Quality Issues | Fix flagged issues, like duplicate titles or invalid URLs | Admins only |
| Verification | Review content that may be outdated | All users |
| Feedback | View feedback submitted on content | All users |
| Access Requests | Approve or reject requests to access restricted content | Admins only |
Assets (admin only)
Go to Content Manager > Assets to view all content, including content saved with Save as My Content (filter by Access > Owner’s Private Content). From here, you can use advanced search filters, export content lists, and bulk update up to 50 content items at a time.
Imports (admin only)
Go to Content Manager > Imports to view imported content. To import files in bulk, click Add > Import from the Home page.
Requests (admin only)
Go to Content Manager > Requests. When users add or edit content and choose Request Approval, their pending requests appear here for an admin to approve or reject.
My Requests
Go to Content Manager > My Requests. When you add or edit content and choose Request Approval, your pending requests appear here. You can edit or withdraw them anytime.
Quality Issues (admin only)
Go to Content Manager > Quality Issues. A daily check flags potential quality issues in your content, from duplicate titles to invalid URLs. From there:
- To dismiss an issue, select Ignore.
- To remove the content, select Archive or Delete.
ℹ️ Fixed issues stay on this tab until the next daily check.
Verification
Go to Content Manager > Verification. When content you last added or edited reaches its verification date, it’s flagged here as potentially outdated. From there:
- If the content is still relevant, select Verify to reset the clock.
- If the content is outdated, select Archive (admin only) or Delete.
Admins can see all published content due for verification, including content they didn’t add or edit.
💡 The default verification period is one year. Admins can shorten it to as little as 30 days for sensitive content types, like pricing, in Company Settings > Content Types > Verify in Days.
Feedback
Go to Content Manager > Feedback to view all the feedback you’ve submitted on content. Admins can see all content feedback, including feedback they didn’t submit.
Access Requests (admin only)
Go to Content Manager > Access Requests. When users try to open content restricted to an Access Group they don’t belong to, they can request access. Pending requests appear here for an admin to approve or reject.
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