CX Overview
CX Portals are an extension of your Enablix portal. Your Enablix portal is for your internal team, and CX Portals are for your external audiences, like customers and partners.
CX Portals offer more customization and flexibility than Microsites and Engagement Hubs, and they allow personalization at scale, so every customer or partner sees content that’s relevant to them.
Key terms
- CX Portals: Homepages for your customers and partners
- CX Accounts: Your customer and partner accounts
- CX Users: The individual users within your CX Accounts
Here’s what makes up CX:
| Area | What it’s for |
|---|---|
| CX Portals | Add one or more CX Portals |
| Sharing Content on CX Portals | Choose which Enablix content is shared on your CX Portals, and whether it’s available to all CX Users or select CX Users |
| CX Accounts and CX Users | Manage who can access your CX Portals, with the option to group them into segments |
| CX Insights | ck how your CX Users engage with your CX Portals, content, and features |
ℹ️ Because CX is highly customizable, your setup may look different from what’s shown in these articles. To learn more about your setup or make changes, contact your Enablix CSM or help@enablix.com.
We’re here to help. Contact help@enablix.com anytime.