Ask AI
Ask AI is your AI assistant in Enablix. It can help you find content, answer questions, draft emails, and create content like one-pagers, all by asking in natural language. Ask AI works alongside browsing the Home page and searching by Content Types, Categories & Labels, and keywords.
ℹ️ Ask AI is included with all Enablix solutions and requires admin approval to turn on, since every organization has its own AI policies. Once it’s on, admins can customize it, like adjusting what it searches, or turn off features, like creating content. To turn on Ask AI, or to customize or turn off any feature, contact your Enablix CSM or help@enablix.com.
Using Ask AI
To launch Ask AI, either:
- Click Ask AI to the right of the main search bar.
- Start typing your question in the main search bar, then click Ask AI in the dropdown.
Then ask Ask AI to:
- Find content: “I need a case study for a prospect in the healthcare industry.” Ask AI responds with links to the relevant content, so you can open, share, or download it.
- Answer questions: “What are the key differentiators of our enterprise plan?”
- Draft emails: “Write a follow-up email for a healthcare prospect using our latest case study.”
- Create content: “Create a one-page summary of our security features.”
Ask AI uses your Enablix content, plus any websites or tools your admin has added, as its sources. You’ll only see answers, drafts, and sources based on Enablix content you have access to. If your organization has added guidelines, every response follows them.
💡 To view your previous chats, launch Ask AI and click the chat history icon.
Customizing Ask AI (admin only)
By default, Ask AI uses your Enablix content as its source. Admins can customize it to give your team more relevant, on-brand responses:
- Guidelines: Give Ask AI instructions to follow, like dos and don’ts, your organization’s tone, or context about your products, teams, and terminology. Guidelines apply to all responses, including drafted emails and created content.
- Websites: Add your website, competitor websites, or industry websites as sources, so your team can ask questions like “How do we stack up against Competitor A?”
- Tools: Connect your CRM or call recording software as sources, so your team can ask questions like “Based on my last call with ACME, what content should I share in a follow-up?”
To set up guidelines or add sources, contact your Enablix CSM or help@enablix.com.
Connecting to External AI Tools (admin only)
Your team can search Enablix content from the AI tools they already use, like Claude, ChatGPT, or Microsoft Copilot. Enablix provides an MCP (Model Context Protocol) server, which lets any AI tool that supports MCP surface your Enablix content in its responses.
To connect an AI tool, contact your Enablix CSM or help@enablix.com.
We’re here to help. Contact help@enablix.com anytime.