CX Insights
Use CX Insights to see which CX Accounts and Users are logging in to your CX Portal, which content they're accessing, and more.
To View CX Insights
- Click CX Insights from the left-hand navigation.
- Select a tab:
- CX Insights: A dashboard where you can see recent activity, unique CX User visitors, unique CX Account visits, and more at a glance. You can filter by date range or segment.
- CX Activity: View more specific reports.
CX Activity Reports
The CX Activity tab includes the following reports:
- All CX Activity: A full audit history of CX Portal activity.
- CX Activity Trend: See how activity changes over time.
- CX Activity Summary: See a summary of overall activity.
- CX User Activity: See activity for individual CX Users.
- CX Account Activity: See activity for individual CX Accounts.
- CX Search Activity: See what your CX Users are searching for.
- CX Content Activity: See activity for individual content.
Questions? Reach out to help@enablix.com.