Sharing Content Using Email

Enablix users can share content using email capability in the Enablix application. Every Enablix content asset supports an Email action to share content internally and externally. 

In This Article

Sharing Content Externally

To share content externally you need to first setup your user mailbox. Once the user mailbox is setup, you can share content externally from your user mailbox. 

  • Go to an asset's detail page. 
  • Click the Email icon on the action bar
  • In pop-up dialog, please take the following steps
    • Make sure the From field shows your user email. 
    • In the To field, enter the email address of the recipient. You can add multiple recipients. 
    • Update the subject in the Subject field. 
    • In the message field, edit the message. Enablix populates a generic message with a link to the asset. 
    • Click Send.  
Note
  • When you send email from user mailbox, the recipient will receive the email from your email as opposed to a generic Enablix email. You should find this email in the Sent Items of your mailbox. 
  • You can add multiple users in the To field. 
  • You can add email addresses of internal and external users in the To field.

Sharing Content Internally

A user can share content internally using the Share By Email feature. A user has two ways to share content with other Enablix users using email. 

  1. Send email from application mailbox
  2. Send email from user mailbox
Sending from Application Mailbox

Enablix supports a generic application mailbox. Customers have an option to configure the branding of the email that is sent from this application mailbox. For more details on email branding, please refer to the Email Branding article. To send email using application mailbox, 

  • Go to an asset's detail page. 
  • Click the Email icon on the action bar
  • In pop-up dialog, please take the following steps
    • Select the application mailbox in the From field. 
    • Select the internal users in the To field 
    • Update the subject in the Subject field. 
    • In the message field, edit the message. Enablix populates a generic message with an internal link to the asset. 
    • Click Send.  
Note
  • Email will be sent from the application mailbox to the recipients. 
  • Every recipient will receive a separate email.
  • Enablix does not allow to send emails to external users from the application mailbox. You have to use your user mailbox to send emails externally. 
  • You can add multiple users in the To field. 

Sending from User Mailbox

Similar to sharing content externally, you can also share assets internally using your email address. The steps are similar to sharing content externally. Except you enter email addresses of Enablix users in the To field. You can also mix internal and external users when sending email from your user mailbox. 

Sharing Confidential Content

Enablix is used to manage internal and external facing content. To manage internal facing content, Enablix supports different ways to restrict access to the content asset. 

  • When defining a content type, administrators can turn off external sharing of the content asset. 
  • The access value of a content asset is Internal & Confidential. 
  • An administrator disables the default link of an asset. 

When an asset is restricted by any of the above methods, users cannot share that asset with external users. 

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