CX Segments
Attributes are:
- Account- or user-based
- Customizable to your business needs (e.g. enterprise, service, region)
- Used for segments or for reporting purposes
Segments can be used to control which CX Portal a CX User accesses (CX Portal Assignment) or which content is available to a CX User (CX Portal Settings).
In CX Accounts > CX Account Segment or CX User Segment tabs, you can add, modify, or delete segments:
To modify attributes, contact your Enablix CSM or support help@enablix.com.